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Sixteen years' experience in the computer industry |
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Sixteen years' experience of Unix (SunOS, Solaris, Linux, Unisoft, SCO, Motorola and others) |
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Thirteen years' experience of the Microsoft operating systems. |
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Very good knowledge of networking and inter-networking (TCP/IP, Cisco, NFS, Novell and more) |
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Wide range of experience with Internet related products and services including routers, e-mail, security, web servers, web proxying, news servers. |
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Knowledge of a wide range of hardware (inc. Sun, VME, AT Bus, Multibus) |
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Worked with many software products with Unix and Microsoft OS's including WordPerfect, Word, Access, Uniplex, Informix, Lotus 123, Quattro Pro, AutoCAD, C and Seachange |
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Good problem solving abilities |
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Good communicator at all levels |
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| 1995 - 2003 |
WORLDCOM (Formerly UUNET/UNIPALM PIPEX) |
| Oct 02 - Oct 03 |
Senior Installations Engineer. Connecting customers to the Internet, configuring customer and core routers and remotely diagnosing and solving connectivity issues with the customer.
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| Oct 99 - Oct 02 |
Team Leader in Installations. Running the DNS/IP team dealing with day to day issues, escalations etc. Also continuing to support the on-going phase of projects that I worked on while in Special Project Delivery.
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| May 99 - Oct 00 |
Deputy Team Leader in Firewall Installations team. Dealing with day to day issues, escalations etc. Also continuing to support the on-going phase of projects that I worked on while in Special Project Delivery.
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| Jan 99 - May 00 |
Special Project Delivery Engineer - Varied role ranging from on-going support (pre and post sales) of small number of multi-national customers and providing an escalation point for the support and installations departments to developing installations build procedures for the Nokia Firewall-1 product.
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| 95 - Jan 99 |
Internet Consultant - involved in specifying, installing, configuring and
supporting solutions for customers based on Internet technologies.
Projects range from integration of email systems to setting up web
servers, proxy servers, news and DNS to taking major roles in
the setting up of Internet Service Providers in Turkey, Gibraltar, Russia and Jordan and the commissioning
and ongoing support of a complete Managed Internet Connection for a
major British oil company. Clients include many blue chip companies such as
Orange, Fujifilm, BP, Unipart, Coutts. |
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| 87 - 95 |
CAMBRIDGE MICRO COMPUTERS |
| 94 - 95 |
Technical Manager responsible for all Support and Service, R&D and QA. |
| 90 - 94 |
Software Support Engineer in the Technical Department. This role was of
pre- and post-sales support of hardware and software as well as testing and
documenting new products for the Production Department, training of customers
and in-house staff on various products, site surveys for network
installations and service calls. I was also involved in any project that
required technical expertise and as such have ported software and been
involved in tendering. |
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| 88 - 90 |
Customer Support and Service working from the office and on customer
sites. Work included fault diagnosis and fixing of Vitesse (VME based)
hardware, telephone support for Unix and OS-9 as well as associated software
packages including Languages, Databases and 4GLs. |
| 87 - 88 |
Production Engineer building VME based super-micros. |
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| 84 - 87 |
PYE UNICAM |
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Three periods of work during the sandwich course totalling about 13
months. These included taking an EP-1 course (12 weeks) and a communications
course (1 week). It also included a long period in the Research and
Development Department. After leaving the sandwich course I continued to
work in the R&D Department. |
